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ZIN as a social venture

ZIN has been built around leadership from the deportee community and aims to provide a dynamic and positive direction in response to the growing deportee community in Cambodia. A percentage of our profits are dedicated to improving services for the community. We also believe strongly in ethical travel and working closely with the local communities along our route.

Group Leader

All trips are accompanied by a ZIN group leader trained in group dynamics and Kirirom’s rich history and culture. Your ZIN leader is one of the founding members of ZIN and is keen to deliver a unique and enjoyable journey for you. Your leader will provide little known information about the places you’re traveling, offer suggestions for things to do and see, as well as recommend excellent local food options. Through our self-directed trainings and life experiences we’ve learned a lot we’d like to share with you. We’re familiar with the local neighborhoods, can speak Khmer and English and are familiar with international travelers. So we’ll look forward to introducing you to our local friends and helping bridge gaps between all of us.

Thoughtfulness and Consideration

ZIN believes in fostering connection and community through each of our trips. We’ll help do this during your ZIN experience. We ask for your understanding of various needs and preferences of your group. In some instances, ZIN will be accommodating many needs and concerns and we hope you’ll join us in the effort to be mindful and considerate of others, too.

Due to privacy reasons, we are unable to provide contact details or personal information about your fellow travellers booked on your trip prior to departure. But we’ll have many opportunities to get to know one another on the trip.

Passports/Visas

All travelers, except Cambodian citizens, must obtain a visa or travel authority before travelling to Cambodia. Most nationalities can obtain a tourism visa via the internet before arrival. Or you can purchase a visa on arrival at the Phnom Penh Airport.

Medical

Please note this tour operates in a remote area of Cambodia and as such international medical facilities are difficult to access. If you have any medical conditions or take any form of medication please provide full details and nature of condition prior to departure.

A complete first aid kit will be on hand with your leader, but we recommend you carry items such as electrolytes, band-aids and insect repellent.

Dietary Requirements

We aim to accommodate an array of dietary needs. Let us know your requirements. We can cater to vegetarians and vegans and gluten free diets on request. Also we want you to stay hydrated - essential during your stay in Cambodia! So we recommend drinking water throughout the day. You might bring a water bottle. And also your ZIN Leaders will provide water throughout your tour. Oh. Also a note about alcohol: ZIN meals do not include alcoholic beverages.

Transport

This is a short touring trip in Cambodia. Our private vehicle will be a mini-bus, van or car depending on the number of guests. Kirirom Mountain is a 2.5 to 3 hour drive from Phnom Penh. Optional stops are on the way to the mountain. And for a sense of the distances: Wat Snguon Pich is near Phnom Penh International Airport. Amphe Phnom is in Kampong Speu enroute to Kirirom and about 1 hour drive from Phnom Penh International Airport.

Currency

The US Dollar (US$) is used widely in Cambodia. Local currency is Riel. It will not be necessary to exchange money into the local currency.

ATMs are common across Cambodia. There are no ATMs on Kirirom Mountain. Your leader can assist you with locating an ATM if necessary before we arrive at Kirirom Mountain or on our way back to Phnom Penh.

What to Bring

Kirirom Mountain is 10 degrees cooler on average than Phnom Penh. Clothes should be easy to wash and dry. Sun exposure can cause sunburn. Please use sun protection - hat, sunscreen, sunglasses and bring a rain jacket/poncho for rainy days. Cambodia’s weather can change throughout the day. Check weather reports a few days before you travel to ensure you have packed suitable clothing – especially taking into account if you are traveling in the rainy season. Closed-toe shoes will help protect you from cuts and scratches and will also act as a barrier protection in rare cases against bites or stings. We note its important to be watchful for snakes and a variety of insects on Kirirom Mountain.

Cambodia has two distinct seasons with the hottest months being April to May. Daily weather conditions at Kirirom Mountain can change very quickly from sunshine to rain. We suggest that you come prepared with some light clothing for the sunshine and clothing more protective for the cooler whether on the mountain and possibly rainy days.

Water (Again)

The sale of bottled water contributes to an enormous environmental problem in Cambodia and world-wide. ZIN wants to make positive impacts in Cambodia and encourages guests to use re-usable water bottles.

Luggage

Luggage space is limited so please restrict your luggage to one smaller soft travel bag per person and a small daypack. Any excess luggage can usually be stored at your hotel until you return.

Please try to avoid bringing unnecessary valuables. We strongly recommend that you scan/photocopy all important documents e.g. air tickets, passport, vaccination certificate, etc. and keep the copies separate from the originals.

Batteries/Power

A spare power bank is a good idea to charge your phone or camera en route. Batteries can be recharged from accommodation room wall sockets. Also please note that Kirirom is a ways out of the city and we’ve experienced very brief power outages on the mountain.

Safety

The ZIN team has trained in safety related to the outdoors and in addition to your enjoyment, considers your safety a primary concern. We strongly recommend the use of a neck wallet or money belt while traveling, for the safe-keeping of your passport, air tickets, cash and other valuable items. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage.

Your ZIN leader will accompany you on all included activities. However, during your trip you'll have some free time to pursue your own interests, relax and take it easy or explore at your leisure. Please use your own good judgement and think safety at all times when selecting an activity in your free time.

Please also note that your ZIN Leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns.

Insurance

We recommend that you ensure your travel insurance covers you for all areas your itinerary covers.

Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects.

You will not be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader.

If you have credit card insurance your ZIN group leader will require details of the participating insurer/underwriter, the level of coverage, policy number and emergency contact number rather than the bank's name and credit card details. Please contact your bank for these details prior to arriving in-country.

Drug Use/Harassment

Illegal drugs will not be tolerated on ZIN trips. Possessing or using drugs not only is against the law in Cambodia, but also puts the rest of the group at risk. The ZIN Leader has the right to expel any member of the group if drugs are found in their possession or for sexual harassment or exploitation thru prostitution.

ZIN is here to do good, positive things. We do not tolerate any form of harassment, violence (verbal or physical) or sexual misconduct, either between our guests or involving our leaders, local operators or locals. 

ZIN Leaders are professionals whose aim is to create a positive experience for our ZIN customers and have a positive impact in Cambodia.

If you ever feel another person is behaving inappropriately please inform us immediately by contacting a ZIN leader or through our emergency contact number at 855 010 688 237.